We offer next-day delivery within the UAE, and for deliveries to other GCC countries, please allow 2-5 business days.

Once your order is placed, modifications like adding or removing items are not possible. To cancel your order, please reach out to our customer service team via email or use our WhatsApp: +971506172781

We accept Cash on Delivery, as well as the following payment methods: Debit Card, Credit Card, Apple Pay, and Tabby (Buy Now, Pay Later).

Next-Day Delivery: AED 15
UAE: 1 Business Day

Standard Delivery: AED 12 (for orders under AED 250)
UAE: 2-5 Business Days
GCC (Kuwait, Qatar, Bahrain, Oman): 3-4 Business Days

Expedited Delivery (KSA): AED 50 (for orders under AED 499)
KSA: 2-5 Business Days

You can track your order by reaching out to us via WhatsApp at +971506172781 or by emailing customercare@panierdessens.me. Our team will promptly provide you with an update.

If the recipient is not available at the time of delivery, the delivery driver will contact the phone number provided in the order and will attempt to deliver again the next day.

No, the price of the gift will not be included with the package or in any delivery notifications. We want the surprise to remain special for the recipient.

If you need assistance, please reach out via WhatsApp using +971506172781 or email us at customercare@panierdessens.me. Be sure to include your order number and a brief description of the issue so we can resolve it quickly. Our customer service hours are Monday to Friday, 9 AM to 5 PM.

To return an item, please click here. Products can only be returned if they are sealed and in their original packaging. Please note that exchanges are not admitted.

We do not offer exchanges, but if you're not satisfied with your gift, you can return it. To be eligible for a return, the item must be sealed and in its original packaging. To return an item, please click here.

We hope that you love your purchase. In case it's not exactly what you wished for, you can request a return within 14 days. Just follow the steps on this link.

Your refund will be processed within one working day of receiving your return at our warehouse. Please allow an additional 2-5 days for your bank to credit your account.